Riyadh, Saudi ArabiaRetail & FMCG
Availability, pricing and waste, all decided on the floor.
/ The context /
Margin in retail is made and lost in three places that head office cannot see in real time: the shelf, the cabinet and the delivery that supplies both. Connecting them puts pricing, availability and cold integrity under one console across the estate.
Quality of Life initiatives, tourism and new entertainment destinations are changing how and where people shop. Retailers are opening formats and locations faster than their systems adapt.
Workforce localisation is changing store staffing and skills. Routine checks that relied on experienced staff need to become systems that guide any team.
Reducing food loss and waste is a stated national priority. Fresh and chilled product lost to temperature failures is now a reputational issue as well as a cost.
/ The challenges /
Head office changes a price and stores update paper labels over days. Shelf and till disagree, and customers notice before managers do.
A chiller fails overnight and the morning shift bins the stock. Nobody knows how long it was warm or why.
Refrigeration, lighting and HVAC run to local habit in every store. The difference between the best and worst store is invisible from head office.
Chilled goods are received on trust. When quality is disputed, there is no temperature or timing evidence from the vehicle.
/ Where it shows up /
Each one runs on the same foundation, so the second costs a fraction of the first.
Solution
Connect shelves, inventory, pricing and store operations.
Solution
Monitor conditions continuously and create the operational record while products move.
Solution
Know where assets are, how they are performing, and where attention is needed.
/ What we connect /
Whatever the brand, protocol or supplier — joined to the systems that already run the business.
/ By role /
Retail operations director
Pricing and category manager
Store manager
Supply chain manager
/ How we engage /
We choose a small group of representative stores with category, operations and facilities teams, and agree the margin questions to answer.
Install shelf labels, cabinet sensors and energy metering. Connect to pricing and POS systems so changes and alerts flow automatically.
Measure waste, energy and pricing accuracy against comparable stores. Refine alert rules and store routines with managers.
Extend city by city, add distribution centres and delivery fleets, and give head office one console across every store.
/ Compliance /
Confirm the exact format your authority requires and we map the export to it.
Continuous temperature records across cabinets, cold rooms and vehicles are designed to support the food safety record-keeping SFDA expects of food retailers and distributors.
Store environment and equipment records are structured to support the documentation municipal inspections and Balady licensing can require of retail premises.
Where footfall or loyalty data is involved, access controls and anonymisation options are designed to support PDPL obligations overseen by SDAIA.
/ Security & sovereignty /
Data stored and processed inside Saudi Arabia, on infrastructure you can name in a tender.
Designed to align with NCA cybersecurity controls and the Personal Data Protection Law.
Tenant isolation, role-based access and a full audit trail across users, actions and devices.
Deploy into a sovereign cloud, your private cloud or on-premises without becoming a different product.
/ Built on IoT Cube /
Saudi IoT and telematics hardware — GPS tracking, RFID, AI cameras, sensors and RTLS, installed and supported.
AI sales command centre for KSA and GCC teams, with AI agents that work the pipeline.
AI voice agents that automate customer calls, lead qualification, appointments, follow-ups and business workflows.
All-in-one logistics for transportation management, fleet maintenance, freight forwarding and customs operations.
/ Questions /
Do electronic shelf labels work with our ERP?
Yes. Prices and product data flow from your ERP or merchandising system to the labels. We scope the integration against your current systems before installation begins.
Can we monitor cabinets from different makers?Yes. Retrofit sensors work across cabinet brands, and some modern units can be read directly. The console shows every cabinet the same way regardless of make.
How is store connectivity handled?Devices can use the store network, cellular or low-power wide-area networks. We choose per store based on building construction, existing infrastructure and your IT policies.
Where is the data hosted?Inside the Kingdom. Store, pricing and any customer-related data stays in Saudi Arabia on a sovereign platform, with controls designed around NCA and PDPL requirements.
How many stores should a pilot cover?Enough to compare fairly, usually a few stores in one city alongside similar stores as a control. That gives a clear result without slowing down the decision.
/ Other industries /
Start with the problem. IoT Cube provides the foundation underneath.