Network operations manager
“Where is the network losing water right now?”
- Loss calculated by district metered area, continuously.
- Night flow and pressure anomalies flagged early.
- Leaks located to a zone before crews leave.
Utilities & Public Infrastructure
Networks that report their own losses.
Networks that report their own losses.
- Who we work with
- Water, power and district utility operators
- Typical estate
- Meters, pumping stations and distribution networks
- Where it starts
- One district metered area
/ The context /
Why this sector, why now.
Water, power and gas networks lose what they cannot see, and see it monthly. Continuous monitoring across a distributed network turns non-revenue loss from an estimate into a location, and moves crews from searching to fixing.
- 01Sector restructuring and privatisation
Water and electricity services are being restructured, with more private participation and performance-based contracts. Operators are measured on outcomes they need data to prove.
- 02Water is a strategic resource
Much of the Kingdom’s water is desalinated and pumped long distances at real cost. Every litre lost in the network carries that cost with it.
- 03New cities, new networks
Giga-projects and fast-growing cities are adding networks designed to be monitored from the start. Older networks are expected to catch up.
/ The challenges /
What the operation is up against.
01
Loss is an estimate
Non-revenue water and energy losses are calculated from monthly balances. The network knows where it is leaking, but nobody is listening.
02
Crews search before they fix
Without location data, field teams spend hours finding the fault. Repair time is the smaller part of the job.
03
Meter reads arrive too late
Manual and drive-by reads give a monthly snapshot. Abnormal consumption, tampering and failed meters surface on the next bill, if at all.
04
Pumps fail without warning
Pumping stations and valves are maintained on schedule. When one fails, supply is interrupted before the maintenance team hears about it.
/ Where it shows up /
The solutions that matter here.
Each one runs on the same foundation, so the second costs a fraction of the first.
/ What we connect /
The whole estate, on one record.
Whatever the brand, protocol or supplier — joined to the systems that already run the business.
At the customer
- Smart water meters
- Electricity meters
- Tamper and backflow detection
- Bulk and commercial meters
Across the network
- Flow and pressure loggers
- Water quality sensors
- Valves and PRVs
- Acoustic leak sensors
At the station
- Pumps and motors
- Reservoirs and tanks
- Substations and transformers
- Backup generators
Systems of record
- SCADA
- GIS
- Billing and CIS
- Work management
/ By role /
One platform. Four different questions answered.
Asset manager
“Which pumps and valves are closest to failing?”
- Condition trends on pumps, motors and valves.
- Maintenance prioritised by risk and criticality.
- A history that supports the capital plan.
Revenue manager
“Which meters are under-recording, and which customers are not paying?”
- Failed and stuck meters identified automatically.
- Tamper and abnormal consumption alerts.
- Billing based on actual reads, not estimates.
Field operations lead
“Can my crews go straight to the fault?”
- Jobs dispatched with location and evidence attached.
- Crew progress visible without phone calls.
- Close-out records captured at the site.
/ How we engage /
From first conversation to the whole estate.
- 1
Choose the district
We work with network and revenue teams to select a district metered area with a known loss problem and a clear baseline.
- 2
Instrument the zone
Deploy meters, flow and pressure loggers, and read existing SCADA. Establish a continuous water or energy balance for the zone.
- 3
Move crews to fixing
Route located anomalies to field teams as jobs. Track time to find, time to fix and the loss recovered against baseline.
- 4
Scale zone by zone
Extend to further districts and stations, integrate GIS and billing, and build the network picture the utility can run on.
/ Compliance /
The record the regulator asks for, produced as you operate.
Confirm the exact format your authority requires and we map the export to it.
- 01The water and electricity regulator
Consumption, loss and service continuity data is structured to support the performance reporting utility operators are asked to provide, with reporting mapped to their licence obligations.
- 02NCA Essential Cybersecurity Controls
Critical infrastructure connections are designed with segmentation, access control and logging to support alignment with the NCA Essential Cybersecurity Controls.
- 03Personal Data Protection Law (PDPL)
Customer consumption data is handled with role-based access and retention settings designed to support PDPL obligations overseen by SDAIA.
/ Security & sovereignty /
Sovereign is a place, not a promise.
In-Kingdom residency
Data stored and processed inside Saudi Arabia, on infrastructure you can name in a tender.
Built to national controls
Designed to align with NCA cybersecurity controls and the Personal Data Protection Law.
Isolated by tenant
Tenant isolation, role-based access and a full audit trail across users, actions and devices.
Your cloud or site
Deploy into a sovereign cloud, your private cloud or on-premises without becoming a different product.
/ Built on IoT Cube /
Products already working in this sector.
TEFCO
Saudi IoT and telematics hardware — GPS tracking, RFID, AI cameras, sensors and RTLS, installed and supported.
Humify
AI-powered GCC HR platform for payroll, attendance, recruitment, leave, employee records and workforce operations.
tracking.me
Saudi AI and IoT fleet tracking, telematics, RFID, tyre management and connected mobility solutions.
/ Questions /
Frequently asked.
Which connectivity do smart meters use?
It depends on the network. We work with NB-IoT, LTE-M, LoRaWAN and other options, and choose based on coverage, battery life and meter density in each area.
Do we have to replace our SCADA?
No. IoT Cube reads from existing SCADA and adds the distribution-level data it usually does not see, such as customer meters and district flows. Control remains with SCADA.
Can it integrate with GIS and billing?
Yes. Anomalies can be shown on your GIS and actual reads passed to billing. Integration is scoped during the pilot against the systems you already run.
Where is the data hosted?
Inside the Kingdom. Network and customer data stays in Saudi Arabia on a sovereign platform, with controls designed around NCA and PDPL requirements.
Can we mix meter brands?
Yes. The platform is device-agnostic and can ingest data from different meter makes and protocols, so you are not locked into a single hardware vendor.
/ Other industries /
The same foundation, a different estate.
Bring us the decision that takes too long today.
Start with the problem. IoT Cube provides the foundation underneath.